Introduction
This Cookies and Privacy Policy explains how TIMBERSOL uses cookies and similar technologies to collect and process your personal information when you visit our website www.timbersol.co.uk. This policy also outlines your privacy rights and how we protect your data. By using our website, you consent to the use of cookies and the collection and processing of your personal information as described in this policy.
Cookies
What are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners.
How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the basic functionality of our website, such as enabling you to navigate the site and access secure areas.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you encounter any errors. This information helps us improve the performance and user experience of our website.
- Functionality Cookies: These cookies allow our website to remember choices you make (such as your language preference or region) and provide enhanced features.
- Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
Managing Cookies
You can manage your cookie preferences through your browser settings. Most web browsers allow you to control cookies through their settings preferences. However, please note that disabling cookies may affect the functionality of our website.
Privacy
Information We Collect
We may collect the following types of personal information when you use our website:
- Contact Information: Name, email address, phone number, shipping address, billing address.
- Payment Information: Credit/debit card details, PayPal information (if applicable).
- Order History: Details of your purchases on our website.
- Device Information: IP address, browser type, operating system, device identifiers.
- Usage Information: Information about how you use our website, including pages visited, time spent on the site, and links clicked.
How We Use Your Information
We use your personal information for the following purposes:
- To process your orders and provide customer support.
- To personalize your experience on our website.
- To send you marketing communications (if you have opted-in).
- To improve our website and services.
- To comply with legal obligations.
Sharing Your Information
We may share your personal information with the following third parties:
- Payment processors: To process your payments.
- Shipping providers: To deliver your orders.
- Marketing partners: To send you marketing communications (if you have opted-in).
- Service providers: To provide services on our behalf, such as website hosting, data analysis, and customer support.
- Legal authorities: If required by law or to protect our rights or the rights of others.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the following rights regarding your personal information:
- The right to access your personal information.
- The right to rectify inaccurate or incomplete personal information.
- The right to erase your personal information.
- The right to restrict the processing of your personal information.
- The right to object to the processing of your personal information.
- The right to data portability.
Changes to this Policy
We may update this Cookies and Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Cookies and Privacy Policy, please contact us at in**@ti*******.uk.
